English
Terms and Conditions for Theneer
Effective Date: Dec 1, 2023
These terms and conditions ("Terms") govern the use of Theneer's Tea Dust products and services. By accessing or using our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our products.
1. Product Information
1.1. Quality Assurance: We strive to provide high-quality tea dust. However, variations may occur due to factors such as harvest conditions and processing methods.
1.2. Accurate Descriptions: We make every effort to ensure that product descriptions and images are accurate. However, we do not warrant that such information is error-free.
2. Orders and Payments
2.1. Order Acceptance: Your order is an offer to purchase our products. We reserve the right to accept or decline orders at our discretion.
2.2. Payment: Payments can be made through the provided payment methods. Orders will be processed upon receipt of payment.
3. Shipping and Delivery
3.1. Shipping Times: Estimated shipping times are provided for your convenience. Delays may occur due to unforeseen circumstances.
3.2. Shipping Charges: Shipping charges are specified during the checkout process.
4. No Return Policy
4.1. No Return: We do not accept returns. All sales are final. Please review your order carefully before completing the purchase.
5. Contact Information
5.1. Contact Email: For inquiries, you can contact us at contact@thetheneer.in.
5.2. Contact Number: Reach us by phone at 7598890592.
6. Privacy
6.1. Data Security: We respect your privacy. Please review our [Privacy Policy] for information on how we collect, use, and protect your personal information.
7. Changes to Terms
7.1. Modification: We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our products constitutes acceptance of the modified Terms.
8. Governing Law
8.1. Jurisdiction: These Terms are governed by the laws of Tamilnadu.
By using our tea dust products, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
Shipping Policy
Processing Time: For readymade products, shipments will be processed within 2 - 3 working days from the date of order placement.
Delivery Time: The delivery timeframe is dependent on our trusted delivery partners and may vary based on the destination(2 - 7 working days). Please note that local holidays may impact delivery schedules.
Tracking Information: Once your order has been shipped, you will receive an email confirmation with tracking information, allowing you to monitor the progress of your delivery.
Delivery Partners: We collaborate with reliable delivery partners to ensure your order reaches you in a timely and secure manner.
Local Holidays: Please be aware that local holidays in your area may affect the delivery schedule. We appreciate your understanding in such instances.
Contact Us: If you have any concerns or inquiries regarding your shipment, feel free to reach out to our customer support team at [contact@thetheneer.in] or through our customer support hotline.
Thank you for choosing us! We appreciate your business.
